bidsmart - Refund Policy

At bidsmart, transparency and fairness are at the core of our operations. This Refund Policy outlines the terms for all transactions involving the purchase of credits on our platform - accessible through our website and mobile apps. Please read this policy carefully before making any purchases.

All transactions for purchasing pre-defined credits are final and non-refundable. Once purchased, the credits are assigned to your account and cannot be reversed or exchanged for cash. This policy applies unless local law mandates otherwise, or in situations where the pre-defined credits have not yet been assigned to your account. In such rare cases, where credits remain unassigned due to technical or processing issues, the transaction may be reviewed on a case-by-case basis in accordance with applicable legal requirements.

We encourage you to review your order details before confirming your purchase to ensure that you are satisfied with your decision. bidsmart’s credits are designed to enhance your bidding experience and provide added value within our secure, user-friendly auction environment. By completing a purchase, you acknowledge and agree that you have read and understood this Refund Policy, and you accept that all purchase transactions are non-reversible and non-refundable unless mandated by local law.

In the event that you encounter issues such as duplicate charges, payment errors, or technical failures during the transaction process, please contact our support team immediately. We will investigate any reported issues thoroughly and work towards a resolution that complies with both our policies and any legal requirements.

bidsmart reserves the right to update this Refund Policy at any time without prior notice. It is your responsibility to review this page periodically for any changes. If you have any questions or concerns regarding our refund practices, please contact us at support@bidsmart.in.

Thank you for choosing bidsmart. We are committed to providing a secure and transparent platform for all your auction needs.